1. Refund Kab Milega?

Hum samajhte hain ki kabhi-kabhi plans change hote hain. Refund in conditions mein milega:

• Admission ke 7 din ke andar cancellation request karne pe – 90% refund (10% processing fee deduct hogi)
• Admission ke 7-15 din ke andar – 75% refund
• Admission ke 15-30 din ke andar – 50% refund
• 30 din ke baad – koi refund applicable nahi hoga

2. Refund Kab Nahi Milega?

In cases mein refund applicable nahi hoga:

• 30 din ke baad cancellation request karne pe
• Fake ya galat documents ki wajah se admission cancel hone pe
• Discipline violation ki wajah se expulsion hone pe
• University registration ya exam fees – ye directly university ko jaati hain aur non-refundable hain
• Course material / study material fees – ye bhi non-refundable hai

3. Refund Process

Refund lene ke liye ye simple steps follow karein:

• Centre pe aake written refund application dein ya email karein
• Application ke saath original fee receipt aur ID proof attach karein
• Application review hone mein 3-5 working days lagenge
• Approved hone pe refund 7-15 working days mein bank account mein aa jaayega
• Refund sirf bank transfer (NEFT/IMPS) se hoga – cash refund nahi hoga

4. Course Transfer

Agar aap course change karna chahte hain (same institute mein) to refund lene ki zarurat nahi – hum course transfer kar sakte hain:

• Course transfer request admission ke 15 din ke andar honi chahiye
• Naye course ki fees zyada hone pe difference amount pay karna hoga
• Naye course ki fees kam hone pe difference refund nahi hoga – future fees mein adjust hoga
• Course transfer sirf ek baar allowed hai

5. Special Circumstances

Medical emergency, family emergency ya transfer jaise genuine cases mein management se special request kar sakte hain. Ye case-by-case basis pe review hoga. Supporting documents dena zaruri hoga.